Northcraft Analytics provides business intelligence applications for IT. ServiceNow, SolarWinds, BMC Remedy ITSM, IBM Netcool and more.

Watching a demo of predictive analytics can feel like winning that first game of pool of a newcomer. I just saw an easy way to make a little money...

Artificial Intelligence (AI) and Machine Learning (ML) are the next hot things in analytics. In fact, they have been for the past 25 years. Since these techniques are not going anywhere...