Northcraft Analytics provides business intelligence applications for IT. ServiceNow, SolarWinds, BMC Remedy ITSM, IBM Netcool and more.

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Predictive Analytics for IT: Are you Getting Hustled?

IT Resources - NorthCraft Analytics - Pool Table
16 Sep, 2022

Watching a demo of predictive analytics can feel like winning that first game of pool of a newcomer. I just saw an easy way to make a little money...

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It’s Tough to Stay in Style – Build an Analytics Platform to Last for Decades

IT Analytics - NorthCraft - Build Platform
13 Jun, 2022

Every generation laughs at the old fashions, but religiously follows the new. – Henry David Thoreau One must be absolutely modern. – Arthur Rimbaud That which is truly modern will...

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Predictive Analytics for IT Operations – The Prequel: Silencing Alert Noise

06 Jan, 2022

Artificial Intelligence (AI) and Machine Learning (ML) are the next hot things in analytics. In fact, they have been for the past 25 years. Since these techniques are not going anywhere...

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Total Cost of Ownership of an Analytics Program (Part 1) – Evaluating the Benefits: Christmas in July

01 Jun, 2021

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Analytics Build vs. Buy: What’s Your Tolerance for Risk?

17 May, 2021

Generally, it’s Wiser to Buy than Build Most of us started working in IT because we love to build stuff. After a while, we started managing people that love...

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“That Messi… he’s mustard, but Ronaldo is better”

05 Sep, 2018

Paul Summerfield Chief Technology Officer – BIaaS at Northcraft Analytics The Installable CIO Dashboard – SingularIT   My Dad was always convinced that because Christiano Ronaldo had proven himself...

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Did ServiceNow Just Plant The Seed of Its Own Destruction?

ServiceNow
20 Feb, 2018

In recently closing a $56 Million Deal with one of its largest customers to expand the presence of its software globally, ServiceNow left the asset management module out of...

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When Microsoft Buys ServiceNow…

Microsoft ServiceNow
06 Mar, 2017

Bam! A little lightbulb just switched on. I think Microsoft is going to buy ServiceNow. Allow me to explain the reasons… and then predict what will happen to the product portfolio. First, since...

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Business Intelligence in the API Economy

ITOM Analytics
13 Jan, 2017

So, So, So… the once-hyped, now-true API economy has finally arrived, even in the darkest corners of the Global 2000 market that we serve. Even customers in highly sensitive areas...

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ITSM Data Quality for Dummies

ITSM Data Quality
13 Jan, 2017

Our experts have seen quite a bit of “hullaballoo” around Data Quality in the BI community that eventually stirs up controversy in the analyst community, with this cycle inevitably...

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